Privacy and Cookies Policy

This Privacy Policy describes who we are, for what purposes we use your data, how we treat it, with whom we share it, how long we keep it, as well as how to contact us and exercise your rights.

How to contact Coziform?

Coziform can be contacted by phone at (+351) 232 426 844 and (+351) 914 984 856, and by email at geral@coziform.pt. Coziform is responsible for the processing of personal data that it collects and processes, in compliance with the requirements set out in the General Data Protection Regulation.

Why we process your personal data?

  • The personal data we process is always collected for a specific purpose and for specific processing, after which it is transformed into anonymous data.
    1. 1. Compliance with legal obligations that apply to us, whether to customers and suppliers or to our employees;
    2. 2. Execution of contracts or pre-contractual measures within the scope of our business activities;
    3. 3. To perform the services we provide, where we obtain the consent of the data subject to process their personal data for specific, explicit, and legitimate purposes, clearly informed at the time of contact;
    4. 4. We may also process information if we have a legitimate interest to do so, provided that, in each case, our interest is in accordance with the rights of the data subject, as is the case with our communication with customers and potential customers, suppliers and potential suppliers, and in the recruitment of new employees or service providers.

Lawfulness of processing your personal data.

  • Coziform’s commercial activity requires contact for the collection of data aimed at providing analysis and information management services. These contacts are always addressed to individuals, so we perform personal data processing operations whenever we provide services. We always ensure the lawfulness of the processing operations we carry out, which can be guaranteed in various ways, depending on the cases:
    1. 1. As a subcontractor of our client, where the client, as the data controller, provides us with your personal data so that we can contact you.

What we do with your data at the end of the processing?

The personal data we use is solely for generating statistics, so once the processing operation that supported the purpose for which your data was collected is completed, we anonymize the records or even destroy them completely.

Retention period.

We only retain personal data for the period necessary to fulfill the purposes for which they were collected, which is generally short. In cases where we need to retain the data for a longer period, we anonymize the data.

Security

Information security and the protection of personal data are priorities for Coziform. We ensure the appropriate means of protection so that our internal procedures for the security of personal data are in compliance with applicable regulations. In cases where we need to engage third-party entities, we ensure that they are bound to Coziform by contract and provide adequate protection for the personal data they have access to. We limit access to personal data to employees directly involved in the defined processing operations and strictly within the scope of their duties. We take necessary measures to ensure the secure processing of personal data and protect them against loss and unauthorized access violations. All personal data we process is stored in secure information systems, in accordance with a security policy, and undergo regular audits and testing.

Confidentiality

We respect the confidentiality of the personal data we process, ensuring that we do not disclose, distribute, or make it available to third parties except for specific contractual service support that we provide.

Exercise of Data Subject Rights

At any time, as the data subject who has provided us with your data, you can exercise your rights:

Access

You can request access to the information we hold about you;

Rectification

You can request the rectification of the information if it is inaccurate or incomplete;

Erasure

You can request the erasure of your personal data when you find that your personal data is no longer necessary for the purpose for which it was collected or processed, there are no overriding legitimate grounds for processing, or you withdraw your consent for data processing and there is no other legal basis for the processing;

Withdrawal of consent

You have the right to withdraw your consent at any time.

Rights of limitation and opposition to processing

It is only relevant to request the limitation of the processing of your personal data for the period between having contested the accuracy of your personal data and Coziform having rectified it, or if you detect that, for some reason, we are processing your data in an unlawful manner and prefer the limitation of its use as an alternative to erasure; However, within the scope of the processing operations and for the purpose that Coziform processes, statistical operations, such a situation does not arise and it is legitimate for Coziform to choose to erase the data collected. collected;

It is only relevant to request opposition to the processing, until it is verified that the legitimate reasons of the controller prevail over those of the data subject, or if the data processing is carried out for the purposes of direct marketing or profiling; However, within the scope of the processing operations and for the purpose that Coziform processes, statistical operations, this situation does not arise and Coziform is legitimate to choose to delete the data collected;

The personal data we collect are at most the name and a means of contact, mostly the telephone contact, so the right to portability of personal data is not necessary.

Handling of requests for the exercise of data subjects’ rights over their data

Requests can be addressed by any form of contact with Coziform , as controller, and will be handled in a manner that ensures the effectiveness of your rights. You may be asked to prove your identity in order to ensure that personal data is shared only with the data subject. You will be informed of the measures taken to fulfil your exercise of rights. You also have the right to lodge a complaint with the National Data Protection Commission. Processing of personal data in such a way that they can no longer be attributed to a specific data subject without recourse to supplementary information, provided that such supplementary information is kept separately and subject to technical and organisational measures to ensure that the personal data cannot be attributed to an identified or identifiable natural person.

 

General Information

This website uses cookies. “Cookies” are text files stored on your computer or mobile device by a web server. Only this server can retrieve or read the contents of the cookie, so that the website can remember your internet browser preferences and effective navigation. Cookies make the interaction between the user and the website happen quickly and effectively. Therefore, the website records information about your visit, which can help you on your next visit and make the website more useful.

How do cookies work?

Cookies can only store text, which is generally always anonymous and encrypted. Cookies do not store personal information and cannot be associated with an identified or identifiable person. The data allows the website to retain your information across pages and analyze how people interact with it. Cookies are secure because they can only store information provided by the browser, i.e., the information you enter in the internet browser or the information contained when you visit the page. It is not possible to execute code or use cookies to access your computer. If a webpage encrypts the information contained in a cookie, only that site can read that information.

What types of cookies do we use?

  1. 1. Types of cookies based on the entity that manages them:
    1. Depending on the entity that operates the computer or domain from which the cookies are sent and how it processes the data obtained, we can distinguish between:
    2. Domain Cookies: These are sent to the end user’s computer from a computer or domain managed by the publisher and from which the requested service is provided by the user.
    3.   Third-party Cookies: These are sent to the end user’s computer from a machine or domain that is not managed by the publisher, but by another entity that processes data obtained through cookies. If cookies are installed from a computer or domain managed by the publisher itself, but the collected information is managed by third parties, they cannot be considered “domain cookies.”
  2. 2. Types of cookies based on their duration:
    1. Depending on the period in which cookies remain active on the terminals, we can distinguish between:
    2. Session Cookies: These are intended to collect and store data while the user accesses a webpage. They are typically used to store information related to a service requested by the user on a single occasion (e.g., a list of purchased products).
    3. Persistent Cookies: These represent data stored on the terminal that can be accessed and processed for a defined period by the cookie owner, ranging from a few minutes to several years.
  3. 3. Types of cookies based on their purpose:
    1. Based on the purpose of data collection through cookies, we can distinguish between:
    2. Technical Cookies: These allow the user to navigate a webpage or application using different options or services available, such as traffic control and data communication, session identification, access to restricted areas, remembering elements of an order, completing the payment process for an order, requesting registration or participation in an event, using security features while browsing store content, or sharing audio and video content through social networks.
    3.  Personalization Cookies: These allow the user to access the service with some general characteristics based on a set of predefined criteria on the user’s terminal, such as language, type of browser used to access the service, location from which the service is accessed, etc.
    4. Analytical Cookies: These allow the cookie owner to monitor and analyze the behavior of website users. The information collected through these cookies is used to measure the activity of websites, applications, or platforms and create user navigation profiles to introduce improvements based on the analysis of user data.

Cookies’ Management Tools

This website uses Google Analytics.

Google Analytics is a free tool provided by Google that enables website owners to obtain statistical data about internet usage. Its main function is to allow website owners to understand how users interact with their website. It also activates cookies on the website’s domain and uses a set of cookies called “__utma” and “__utmz” to collect anonymous information and present website trends without identifying individual users.

To create statistics about the usage of this website, cookies are used to determine the number of regular visitors and the most popular content. This allows us to focus our efforts on improving the most visited areas and making it easier for users to find what they are looking for. This website gathers data on user behavior and may use statistical calculations based on anonymous data to ensure the continuity of the service or introduce improvements to the websites. For more information, please refer to the link below regarding the privacy policy:

https://policies.google.com/privacy?hl=pt

How to manage cookies on your computer: Disabling and deleting cookies

All internet browsers allow you to limit the behavior of a cookie or disable cookies in the browser’s settings or options. The steps for doing this may vary across different browsers. You can usually find more instructions in your browser’s help menu.

If you choose to refuse the use of cookies, which can be done through the preferences or settings menu of your browser, this website will continue to function properly without the use of cookies.

You can authorize, block, or delete installed cookies on your computer by configuring the options of the browser installed on your computer.

Through your browser, you can also view the cookies that exist on your computer and delete them according to your preference. Cookies are text files that can be opened and their contents read. The data contained in them is usually encrypted using a numerical key related to an internet session. As a result, they often do not make sense except to the website that created them.

Cookies in Emails?

Our emails contain cookies that verify if our emails are opened and if the links within them are clicked. The cookies we use in our emails to monitor such behaviors are unique to each email and are not stored on the user’s computer or mobile device.

Informed Consent

The use of this website implies that the user has given their express and unequivocal consent to the use of cookies, in accordance with the terms and conditions set forth in this Cookie Policy, subject to the measures of disabling and deleting cookies that can be carried out, as referred to in the previous sections.

Newsletter
Stay up to date with the latest news and updates we have for you